How To Contact Us The Fastest Way Possible
You can contact us in different ways.
If It’s Urgent:
If you have an urgent problem or request you need to have resolved quickly, contact us in one of the following ways:
- Call us at 740-609-0080. Choose extension 1.
- Email us at supportline@ddcnow.com.
- Enter a support ticket in the support portal.
Each method will be handled by our team of experienced technicians in exactly the same way.
You can contact us through any of these methods 24/7. Somebody will get back to you as soon as possible (more information).
You can check the status and comments on your support tickets in your support portal.
Note: Do NOT try to contact us by text message.
Unfortunately, text messages do not integrate with our helpdesk system. If you try to text us about your urgent issues, your message might be overlooked and unattended to. Call or email us instead.
If It’s Not Urgent:
If you need to get in touch with us, but it’s not urgent, then you can:
- Call our office at 740-609-0080
- Email us at contact@ddcnow.com.
For inquiries that are NOT time-sensitive, you can also call or email your contact person directly. You’ll get a response within 24 hours.
We’ll take care of your issues as soon as possible.
